Best IT Services in Dubai Abu Dhabi Sharjah UAE

Looking for IT services and support company in Dubai, Sharjah, or anywhere in the UAE? SICT can help! Our team of experts specializes in managing technical systems, network cabling, and keeping everything running smoothly around the clock. Say goodbye to IT headaches and let us take care of your company's IT services and support through a reasonable cost. With SICT, your satisfaction comes first, and we don't charge for each visit by our team. Choose from our flexible 6-month or 1-year packages based on your IT needs. Plus, our all-inclusive support agreement ensures you won't have to worry about IT problems. We'll keep your IT systems and network equipment in top shape with regular maintenance and checks so you can use all your IT systems with ease.

OUR MISSION

We want to help our customers with their IT needs by providing valuable information. This helps them make the best choices and buy quality things. Our goal is to make our customers happy, and we have many services to offer. We take care of everything, from maintaining the framework to monitoring applications 24x7. Our professional services provide peace of mind and guidance for smooth operations. We offer many solutions within your budget and deliver them on time. 

MANAGED IT SERVICE

To succeed in today's market, it's essential to have a strong and modern IT infrastructure. However, small and startup companies often struggle to keep up with the pace. That's where we come in - we'll take care of all your IT needs so you can focus on managing your business. With over a decade of experience in the industry, we know the best strategies that will work for your business. When you choose us, you'll have access to the best IT expertise available. We provide managed IT support and quality services, using the latest products and trends. Trust us to help you grow and succeed in the competitive market.

IT INFRASTRUCTURE PLANNING

Your process for business procedures and systems is vital to your success. To be competitive, you must keep them optimized and up to date. Allow SICT Dubai's skilled experts to teach you how to use your resources in the best way. I have connected my IT framework with major capital amount. As well as ongoing expenditures for maintenance and upgrades. Planning is essential to assure cost-effective and maintain high service standards. We provide a stronger alignment of IT with business objectives. By making better use of current assets.

NETWORK MANAGEMENT

At SICT, we offer a wide range of IT services that few other agencies can match in terms of variety, experience, and depth. Thanks to our strong partnerships with top IT brands, we are able to provide the most up-to-date hardware solutions and service choices on the market. Our expert team can help you with everything from development to business performance. We offer upgrades, support, operations, and maintenance to ensure that your IT infrastructure is always running at its best. With our help, you can have the hands-on coverage you need to keep your business operating at peak efficiency.

PHONE SERVICES

At SICT, we provide a wide range of services for making sure your company's phones and networks work great. We help with planning and advising on telecom networks. Whether you need to put different systems together, move them around, or make them better, our team of experts can do it. We also set up, test, fix, and change phones and their software to keep them running well. Our services are available all day and night, so you can count on us anytime you need help. We want to make your phone and network systems work their best to help your business talk better.

HELP DESK

Our helpdesk team is the first point of contact for most of our clients, and they communicate clearly and resolve IT problems quickly. Our support team also includes technical experts and onsite engineers who can provide more specialized assistance when needed. The Technical team is a part of the Helpdesk that you don't see or even talk to, but they have even more experience and are specialists in their own right. The SICT Technical team is part of the Helpdesk but provides technical support to both our on-site engineers and the Helpdesk. For more information, please contact us.

REPORTING

Reporting is quite often the only way for our clients to assess SICT's performance. Many IT issues are resolved without our clients' knowledge. In fact, the vast majority of IT support tickets are generated and resolved without the involvement of the client; this is referred to as preventive service. Additionally, SICT maintains high service levels, ensuring efficient and prompt resolution of technical problems. Our team works closely with clients to deliver exceptional IT support, aiming to exceed their expectations. Reporting is the benchmark by which SICT clients can measure and visualize our services. For more information, please contact us.

POLICIES & PROCEDURES

SICT can assist in customizing and implementing Policies and Procedures. Policies and Procedures are the structured way for our Clients to describe their processes, from Standards to Backup systems, from Hiring to Dismissing - Policies and Procedures are frequently the only way for our Clients to document and improve internal as well as external processes. SICT employs the same policies and processes to provide award-winning IT support. For more information, please contact us.

ON-SITE

A number of SICT Clients have requested Onsite Engineers, in which we collaborate with our Clients to provide the right person and skill set. In many cases, we find that a part-time Onsite engineer, rather than a full-time Onsite engineer, will resolve a time-critical problem more cost-effectively. A well-executed technology roadmap by using Managed Services can even eliminate the need for an onsite engineer in many cases. When remote support or telephone support is insufficient, our onsite engineers provide callout onsite support. SICT takes pride in clear communication and quick resolution. For more information, please contact us.

LEASING

IIT leasing, with its focus on real-time solutions, not only ensures that your office equipment remains up to date but also addresses crucial aspects like cybersecurity. Computers, servers, printers, software, and other technological devices are an integral part of day-to-day operations, yet they can become obsolete rapidly. By choosing SICT as your equipment leasing company, you not only alleviate the financial burden of obsolescence but also bolster your cybersecurity measures in this rapidly evolving digital landscape. One constant truth is that technology advances swiftly, rendering hardware outdated in a matter of months. For more information on how we can safeguard your technology and business, please don't hesitate to contact us.

DISASTER RECOVERY

Imagine not being able to enter your office in the morning due to a building fire, flooding, or legal disputes. How will you continue to carry out business? SICT has a comprehensive disaster recovery plan in place to ensure that our clients continue to receive high-quality IT support. Nobody wants to plan for the worst, but failing to do so could harm your business or force it to close. DR does not have to be costly; simply implementing Policies and Procedures, off-site backup, and Cloud Solutions can save you money and time. For more information, please contact us.