Reliable IT Support Services for Less Cost - Dubai Abu Dhabi UAE

We help our customers to provide consultancy services to improve the way they do business by optimizing processes, aligning IT with business needs, supporting IT operations and designing effective risk management strategies. We work with our client to define organization business goals, accordingly we design a strategy, prepare implementation plan, develop a solution, deliver solution and deploy across your organization. We offer following business consultancy.

In an critical case if there is a problem and your resident IT Technician is not on site we will be there rapidly to resolve the Critical issue. If there is a Systems hardware issue, our engineer will diagnose and help you out to obtain warranty replacement or help replace the failed component quickly to reduce possible downtime. No matter how long it takes or what the issue, it is included.

Sourcing the key components of your company’s IT infrastructure requires a planned, strategic approach. The benefits of this will be: SICT supports all your software, hardware and network related requirements. We provide maintenance plan for your organization with cost effective manner. We provide installation and upgrade service for your Servers, Desktop Computer, Laptop, and network. SICT provides consultation for all your computer related requirements. We have expertise in providing services for your hardware, software and networking related activities. Our offering for Hardware, Software and Network:We take pride in developing strong relationships and delivering the right business outcome for each one of our customers. By partnering with key hardware and software vendors we are able to deliver and support a broad range of technologies and environments.

Our Response Time:

Fast response times, proactive monitoring and IT that supports your business growth. At SICT, we are always on hand to respond to your requests and fix problems with your IT systems, but we also provide a lot more value to your business besides. Did you know that fully outsourcing your IT to the right partner can give you an edge in the competitive business world, and allow you to achieve your business objectives? We proactively monitor our clients IT systems and carry out maintenance in the background without causing disruption. This allows us to prompt many issues and address them before they become a problem for your business and employees. A proactive approach to IT Support keeps productivity high as it prevents downtime which can be very costly for your business in terms of lost revenue, loss of reputation and labour costs while employees cannot work. Unlimited remote and on-site support. We provide a helpdesk that is on hand 24 hours a day, 365 days a year to solve any IT problems that may arise – ensuring you and your employees can carry on working. We also deal with any changes or requests you may have, such as setting up new mailboxes or users. You need a provider whose resolution rates are as high as their response times. If you are looking for an IT Support Company in uae that is all about the delivery of Outstanding Customer Service then you have just found it. We have a 24x7 Service Desk with a central office which our IT Consultants and Engineers are located.