Get In Touch With Us

How to Reach Shazeb ICT

We value your feedback and inquiries. If you have any questions, comments, or need assistance, please don't hesitate to reach out to our dedicated team — we're here to help.

You can contact us through any of the following methods:

• Phone: Call us at +971 4 244 5350. Our customer support team is available Monday to Saturday, 8:00 AM to 6:00 PM (GST). Sunday closed. Managed IT and AMC clients also have access to our 24/7 support desk.
• Email: Send us an email at inquiry@shazebict.com. We respond to all inquiries within one business day.
• Online form: Complete the form above with your name, email address, and message, and our team will get back to you promptly.
• Visit our office: If you prefer to meet in person, you're welcome to visit us at Office C-02, 5th Floor, Golden Sands 20 Building, Al Mankhool, Bur Dubai. Our team will be happy to assist you.
• Social media: Connect with us on Facebook and LinkedIn for our latest news, offers, and industry insights.

What to Include in Your Inquiry

The more detail you share, the faster we can connect you with the right person and give you a useful answer. When you call, email or fill in the form, it helps to tell us:

• Your company name and the city or emirate where you are based.
• The service you are interested in, or the problem you are facing, such as a server outage, a slow network or a camera that has stopped recording.
• How many users, devices, cameras or locations are involved.
• Whether the matter is urgent, and the best time and number to reach you.

Services We Can Help You With

Shazeb ICT is a Dubai-based IT company supporting businesses across Dubai, Abu Dhabi, Sharjah and the wider UAE. You can start with a single inquiry, whatever you need. Our main service areas include:

• IT support, including data recovery and VAPT security testing.
• CCTV installation, door access control and time and attendance systems for offices, shops and warehouses.
• Website design, website hosting, managed hosting and digital marketing.
• Business software, including CRM, ERP and HR and payroll solutions.

Our Offices

Our main office is in Bur Dubai, in the Golden Sands 20 Building in Al Mankhool, and most UAE clients are served from here. We also have offices in Hyderabad, India and in Stockport, Manchester, United Kingdom. The full address, phone and email for each office are listed in the contact details above, so you can choose the one that is closest to you.

Frequently Asked Questions

What are your support hours?

Our customer support team is available Monday to Saturday, from 8:00 AM to 6:00 PM (GST), and closed on Sundays. Managed IT and AMC clients can also use our 24/7 support desk.

How quickly will you reply to my email?

We respond to all inquiries within one business day. If your matter is urgent, calling us on +971 4 244 5350 during working hours is the fastest way to reach the team.

Can I get a quote for my project?

Yes. Tell us what you want to achieve, how big your setup is and any deadlines you have, and we will come back to you with a proposal that fits your requirements and budget.

Do you support businesses outside Dubai?

Yes. We work with companies across Dubai, Abu Dhabi, Sharjah and the rest of the UAE, so you do not need to be in Bur Dubai to use our services.

However you choose to reach us, your inquiry will receive prompt attention from our team. Thank you for choosing Shazeb ICT — we appreciate your trust and look forward to working with you.